What's included
- 24/7 remote monitoring and management of servers, workstations, and network gear
- Patch management for Windows, macOS, and critical third-party applications
- Unlimited help desk support from technicians in Watertown — not an overseas queue
- Vendor management: we deal with your ISP, printer company, and software vendors so you don't have to
- Quarterly business reviews with a real roadmap, not a sales agenda
- Documented environments — every password, config, and warranty tracked to our documentation standard
Who it's for
Businesses and municipalities from 5 to 250 seats that need enterprise-grade IT discipline without hiring a full internal team. Many of our clients started with a single break-fix call and have been with us for over a decade.
Why it works
We run our own North Country data center and support 100+ organizations, including 15+ municipalities. When something breaks at your office, the person fixing it may have driven past your building this morning.
RMM Monitored
EDR Protected
Documented
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