Managed IT
Your IT department, without the payroll
We watch your computers and network every day so small problems get caught early, and answer the phone with a real person when something breaks — all for one flat monthly price. We also check in regularly to plan ahead, so you can budget for what's coming instead of getting hit with a surprise.
What's included
- 24/7 remote monitoring of servers, workstations, and network gear
- Patch management for Windows, macOS, and critical applications
- Unlimited help desk support from technicians in Watertown
- Vendor management — we deal with your ISP and software vendors
- Quarterly business reviews with a real roadmap
- Documented environments — every password and config tracked
Who it's for
Businesses and local governments with 5 to 250 computers who want their IT handled right, without hiring an internal team. Many clients started with a single break-fix call and have stayed with us for over a decade.
Why it works
We run our own North Country data center. When something breaks at your office, the person fixing it may have driven past your building this morning.
RMM Monitored
EDR Protected
Documented
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